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Por: Gustavo Orozco Corredor | Fecha: 2019

Este proyecto propone una metodología de gestión de proyectos de TI para la Oficina de Tecnologías de la información del Instituto Colombiano Agropecuario ICA usando las buenas prácticas del PMI incluidas en el PMBOK 6TH edición, alineada con los lineamientos de la política de Gobierno Digital, Marco de arquitectura de TI, modelo de gestión de TI IT 4, procesos de contratación y seguridad de la información del Instituto Colombiano Agropecuario ICA.

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Otros

Por: Ednna Lissette Acosta Dallos | Fecha: 2019

Financia! feasibility is an important component of analysis at the time of make investment decisions, since, through this, it analyzes the financia! benefits that this can generate for its owners, investors or whoever is interested in financing them. The present work intends to present a proposal for improvement in the process in the elaboration of the financia! feasibility of a construction project in the company C&M URBANIZADORA SAS; on the basis of the theory and experience of experts in the construction sector.

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Otros

Por: Andrés Felipe Ayala Saénz | Fecha: 2018

The market in the 21st century, has stopped focusing on the manufacture and marketing of goods and services exclusively, today it's not enough to only offer a good quality product that meets the needs of consumers al a fair price; lt is also necessary to promote the growth of intangible assets such as the brand to strengthen revenues and positioning in the market. For this reason it is necessary to make an assessment of the brand and its growth within the companies so that managers perform strategies to benefit the income of their goods and services. Valuing the intangible adequately is a priority for the strategic direction of the companies, which is why this paper seeks to highlight the use of the real options model, which within its calculation does not take subjective variables and is based on financial data. of the company, elements that in other valuation models are not evident due to their dependence on the subjective variables that an intangible has as the brand, which generals a risk of overestimating the final value of the intangible.

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Administración
Otros

Por: Sady Fernando Castañeda Molina | Fecha: 2020

In this work, an improvement plan is formulated for the Project Office (PMO) of the National Spectrum Agency (ANE), in order to contribute to the full development (maturity) of the PMO and the promotion of better management practices in the Entity. The methodological process was carried out with the application of the following instruments: 5M method (adjusted), the DOFA matrix and the survey of management practices and project effectiveness. With the information gathered, a quantitative and qualitative analysis was carried out, selecting the variables with the lowest scores and highest correlation coefficients, in order to elaborate an evaluation matrix of prioritized variables, including the five (5) groups of processes as established in the PMBOK Guide (2017), through which the maturity level of the Agency's PMO was identified, Based on this, improvement actions were established for the 20 activities of the variables prioritized by project phase, tools and techniques for planning and management, a proposal for a project governance model and the definition of a type of PMO, in this case control, determined according to the improvement opportunities identified.

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Administración
Otros

Por: Karen Yimela Martínez González | Fecha: 2018

The investigation was carried out in order to evaluate from the perspective of the client the quality in the service that the company "Nutrimos y Servi mos" provide to casinos and hospitals of the city of Cartagena. The methodology that was implemented for the investigation was the Servqual model, which bases its evaluation by measuring the difference between perceptions and expectations of the client, this methodology suggests us to examine different variables that are related to the social, cultural and economic context in which develops the activity object of analysis. This research helps to identify shortcomings in the provision of the service that serve as input to formulate a plan for continuous and sustained improvement of the service provided

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Otros

Por: Jorge Leonardo Gómez Hernández | Fecha: 2018

Este documento describe el proceso realizado en la sistematización de la experiencia de transformación del currículo del énfasis de diseño y construcción de prototipos tecnológicos en el Colegio l ED Leonardo Posada Pedraza entre los años 2013 al 2016. Para alcanzar este objetivo se incluyeron tres momentos, en el primer momento se conformó el grupo de sistematización, se planteó el eje de la misma, se diseñaron y validaron los instrumentos de recolección de información, en coherencia con las categorías de: origen del currículo y planeación curricular, currículo formal, currículo en uso y la crítica del currículo; planteadas por Posner (2005) como una propuesta de análisis curricular. En el segundo momento se procedió a realizar la revisión documental de los distintos tipos de actas institucionales, se hizo un grupo focal con alumnos y exalumnos actores de la experiencia, entrevistas al coordinador de educación media y a los maestros del área de tecnología e informática. Los textos producto del trabajo de campo se sometieron a un proceso de selección, organización, clasificación y análisis de la información. En el tercer momento el relato crítico de lo que ha sido el proceso de transformación del currículo en el énfasis de diseño y construcción de prototipos en el Colegio IED Leonardo Posada Pedraza.

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Otros
Educación

Por: Myriam Ripe Martínez | Fecha: 2020

This project aims to design a prototype of technological innovation to create a mobile application, which serves as a platform to communicate to professionals of the different specialties offered by psychology with people who require this service. The application will allow you to interact with users who take the service in different ways to perform consultations and treatments. When implementing this prototype it is sought that the user experience is friendly and intuitive, so the application will be leveraged in the use of technologies such as natural language processing (PLN), Artificial intelligence (Al), machine learning, Big data, the use of the internet as a means of transmission, and the internet of things (loT), facilitating contact with professionals quickly and quickly. Preventive consultations, counseling and coaching will be offered, among other services focused on mental health, reducing intermediation costs for those involved, achieving immediacy in access to the service and confidentiality. In this prototyping the step-by-step interaction is presented by contacting a professional who delivers answers to questions via chat as an added value, using tools such as video calling, which allows connection from anywhere in the city and receiving home visits.

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Otros
Salud mental
Psicología

Por: Sandra Tatiana Echeverry Rodríguez | Fecha: 2018

Las entidades de servicios financieros y en mayor cantidad las pertenecientes a la economía solidaria en Colombia, realizan sus procesos de contacto con sus clientes de la misma manera que lo vienen realizando hace más de cinco décadas: un contacto comercial basado en asesores que visitan directamente a sus clientes o establece oficinas de atención para que los clientes se acerquen a las mismas y de esta manera registren la solicitud de sus productos de manera presencial y por medio escrito. Bajo este contexto, ha surgido la necesidad de dar un salto a la manera como tradicionalmente se hacen las cosas en empresas de este sector, por un lado teniendo en cuenta condiciones externas, como la Banca Digital, e internas como la necesidad de ampliar cobertura de mercado haciendo uso de infraestructura tecnológica y no creación de oficinas. Con el fin de apoyar a la entidad a dar dicho salto, se desarrollará una Arquitectura Empresarial a Beneficiar Entidad Cooperativa haciendo uso del esquema de trabajo TOGAF (The Open Group Architecture Framework), esquema que dará las pautas para diseñar, planificar, implementar y administrar todo el modelo de los servicios que se planea implementar.

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Administración
Tecnología
Otros

Por: Ana María Hernández | Fecha: 2018

The relationship between human rights and business in recent years is undeniable. Currently, issues related to these rights are no longer exclusive and absolute responsibility of the States; on the contrary, companies have the obligation to respect them throughout its value chain. This relationship is evident in the strategies of corporate social responsibility (CSR), it has materialized in different voluntary instruments, the most important ones are the Guiding Principles because in addition to suggest the responsibility that companies have to respect human rights, they define how companies must accomplish with that responsibility. In Colombia, the involvement of the entrepreneurs in human rights issues can be evidenced in the corporate social responsibility strategies implemented. This is the case of the Colombian sugar industry that, through its guild called ASOCAÑA, has carried out actions guided to respect human rights. The objective of this article is to analyze how CSR practices implemented by ASOCAÑA could be aligned with the content of the Guiding principles on Business and Human Rights.

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Otros

Por: Diego Armando Chitiva Sánchez | Fecha: 2017

Fuente: Universidad Externado de Colombia Formatos de contenido: Tesis

Temas:
Economía
Otros