Evaluación de la calidad educativa de una institución de educación para el trabajo a partir del ausentismo que se presenta en su programa de inglés
The school dropout is a problem that affects the educational field and has consequences at social level. The present qualitative research study consists of an evaluation of the quality management system in relation to the problem of school drop-out in an non-formal education academy that offers a language program, the research was carried out from the perspective of different actors that are part of the institution to know the reasons that lead them to drop out and to be able to evaluate the QSM work regarding to it. In the same way, the responsive evaluation model proposed by Robert Stake was implemented, therefore, interviews, focus group and observations were used. The results suggest that drop out responds to personal factors such as lack of motivation, economic difficulties and parallel responsibilities, as well as institutional factors such as dissatisfaction with facilities, teaching staff, flexible hours and class methodology.
Fuente:
Universidad Externado de Colombia
Formatos de contenido:
Otros